Exceeding Client Expectations

Point of Sale is a critical element for my team and whilst we have been working with Visible Worx for a period now, I have never been involved directly with yourselves as my team along with others, handle this.

Today a situation arose whereby it became critical that we have move a unit from the George area to Durban, with the real issue being that we require it in Durban by Fri, which lead to me getting involved to try and ensure this deadline could be met.

I jumped on a mail between Kayle and members of our team and expressed how critical it is for us to get the fixture to the store on time. Kayle did highlight the extremely tight deadlines and after talking to the courier company and going out of her way, confirmed that she would be able to delivery the stand by Friday.

In this day and age, I am finding that more often than not, normal service is not a priority, let alone a request of this nature and I wanted to bring this exceptional service to your attention and do a call out on the way Kayle handled this. The way people handle situations like this, says a lot about them as individuals and the company they represent.

If this is the norm for Kayle, she must be a very valuable asset to your business. A huge Thank You to Kayle and Visibleworx for the outstanding service today

It is an honour to partner with such a culture driven business that holds business ethics in the highest esteem. This talks back to the fact that Visible Worx is not just a warehousing partner trying to ensure that they maximise their warehousing capacity, but rather ensuring that they assist and guide their customers to rather use their warehouse space as efficiently as possible. We foresee this trend and collaboration continuing throughout the years and trust that we will achieve our warehousing savings target with the assistance of Visible Worx.”

THANK YOU for the on-time work.

Good job, we are happy!

I am more than happy!! Thank you so much Andrew!! Please thank your Team for such a quick turn-around

Amazing work! Another store complete in excellent timing. I have not had one complaint from the Diplomat reps since your installation team has been rolling out these units.

Over the years, H+A has engaged with many third-party survey, installation and maintenance companies. Through these interactions, I believe that we have become uniquely qualified to compare and assess various company service offerings!
We have found Visible Worx service levels across the board to be outstanding. Their professionalism and “can do” attitude has complimented our offering. We have confidence in their ability to support our pursuit of service excellence. We can highly recommend Visible Worx as a strategic partner

The Visible Worx team have been doing an amazing job on a very intricate installation.
This is a truly great way to wrap up a campaign! Well done Kayle and your team! Very nice work!

A BIG THANK YOU for all your help – our trade looks absolutely spot on for Zone. We have received positive feedback from the company so far. This would not at all have been possible without your teams working overtime and driving up and down to help us meet these deadlines. We so appreciate all your hard work and look forward to a continued successful relationship with your company in the future!”

Thank you to you and your team for the great effort put into making this warehouse transition a success and a pleasure. It has been extremely encouraging to see the progress and improvements.

The best launch window across a universe of 1500 kits – incredible!

Communication during the launch window has been so effective and efficient – Massive thank you to Lebo (love your work).

Thank you for all your efforts during the installation and your professional reporting

Thumbs up for the hard work and executing the campaigns flawlessly

Just to confirm your team did a great job at the store on Friday! The Visible Worx team was very helpful and really accommodated the store requests.

We are very happy with the outcome, and would like to thank you and your team for their professional approach and high standard of workmanship.